Configuring your system to use TRUexchange
- Configuring Windows computers
  - Configuring Java
    Update the site exception list and delete temporary files.
  - Configuring Internet Explorer
    Configure the trusted sites and delete temporary internet files.
  - Configuring Firefox
    Configure the add-ons and clear the browser history.
  - Configuring user account control
    If you cannot view the files you have downloaded using TRUexchange, you might need to adjust your Windows User Accounts settings.
- Configuring Mac computers
  On your Mac computer, create the requisite website exceptions for Java software and enable the Java plug-in for the Safari browser.
- Setting up Open Web Launch
  If your browser does not support the use of Java Applets, preventing you from uploading and downloading Rocket Software TRUexchange files using the browser, you can use the new Open Web Launch feature instead.
- Setting up TRUexchange Web Client
  If you are an existing TRUexchange user, you can continue to use the current Java clients. If you do not want to use Java, you can install the new TRUexchange Web Client.

Configuring Firefox

Configure the add-ons and clear the browser history.

Select Tools > Add-ons > Plug-ins.
Make sure both the Java Deployment Toolkit and the Java Platform plug-ins are activated.
If the web site is not responding or will not let you log in, try clearing the browser history:
1. Select History > Clear Recent History.
2. Select only the Cookies and Cache check boxes.
3. Click the Clear Now button.