Using TRUexchange
- About the Login Page
  The login page contains useful information for existing TRUexchange users and new users.
  - Logging in for the first time
    Once the Rocket Support team approves your registration, you receive a confirmation email with your user ID and a link to your login page.
  - Retrieving your username
    If you forgot your username, retrieve it using your email.
  - Retrieving your password
    If you forgot your password, retrieve it using your email.
  - Changing your password
    Change your password by providing the current password and new password.
  - Accessing the Help
    The login page provides useful information on how to use the website.
  - Subscribing to a community
    New users must register on the Subscribe page.
- Viewing announcements
  Announcements display messages from or about the system, your communities, and Rocket Software. If you have not read all the announcements, the number of unread items displays to the right of Announcements.
- Editing your profile
  Modify your profile information in your user settings.
- Adding contacts
  To exchange files with other contacts, you must first add them to your contact list from the list of global contacts.
- Adding user groups
  User groups contain members of a selected community.
- Sending files
  You can send files to any contact in your contact list.
- Receiving files
  You can receive files from your contacts.
- About the Transaction Report
  Based on your role in the system, you can look up the information on transactions.
- Logging out
  Log out of your current session.

Home
Using TRUexchange
About the Login Page
The login page contains useful information for existing TRUexchange users and new users.

About the Login Page

The login page contains useful information for existing TRUexchange users and new users.

Existing Users

Retrieving a forgotten username: Click Forgot Username and follow the instructions on the screen to retrieve your username.
Retrieving a forgotten password: Click Forgot Password and follow the instructions on the screen to reset your password.
Note: Passwords are case sensitive.

New Users

If you are a new user and want to register, click the Subscribe button.

If you know the community that you are interested in joining, click the Subscribe Now button under that community name.

Helpful Information

To view help on how to use the website and the FAQ, click the Helpful Information button.

Support

If you are looking to contact our support team regarding any issue, you can do so by calling the phone numbers or by using the support link.